Hampton Property Management: The Importance of Tenant Retention


It’s more cost-effective to keep your current tenants happy than to find new ones for a myriad of reasons. Use these helpful tips from the experts of Hampton property management for long-lasting tenant relationships.


It’s important to be accessible as a landlord. If your tenant calls you with an emergency maintenance issue, it is best to make fixing that issue a priority. If your tenants have to wait days or even weeks for someone to come and fix a broken window, appliance problem, or plumbing issue, they will be more likely to pursue other housing opportunities when the lease is up.


It’s also a good idea to reveal any problems with the property or location up-front so that tenants are not confronted with unpleasant surprises after they have signed the lease. Inform your tenants before they sign the lease about any noisy neighbors or barking dogs that may be disruptive. This way, your tenant won’t feel misled about any problems that may arise.


Of course, make sure all fixtures and appliances are in good working order before the tenants move in. The more maintenance and upkeep you perform, the less likely your tenants will have complaints, so be as vigilant about upkeep as possible.


Lastly, be considerate of your tenants. Make sure to always give the proper notice before entering the property while the tenant is living there. Every state has a minimum number of hours of notice that a landlord must give before entering the premises; often, it is twenty-four hours. Respect your tenants’ privacy and you will be more likely to foster a good relationship with them over the months or years.



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